ERTAOZA — VOICE AI PROJECT BRIEF
Template reviewed: 2026-10-06

Use this blank template to describe one bounded task.
Do not include passwords, API keys, customer identifiers or private recordings.
This is a planning aid, not a quote, specification or performance guarantee.

1. Audience and language:
   Who will use the system? Which language and terminology matter?

2. Task and channel:
   What should a call, web conversation, recording or text input accomplish?

3. Approved information source:
   Which document or system supplies the answer? Who keeps it current?

4. Desired output:
   A transcript, spoken content, an answer or a request for an action?

5. Permissions and confirmation:
   What is allowed? What requires explicit confirmation?

6. Human handoff:
   When should the system stop? Who handles exceptions?

7. Non-sensitive examples:
   Describe a normal request, an incomplete request and a failure case.

8. Acceptance and data handling:
   Which observable results will you review?
   Agree on access, retention and handling before sharing real records.

Contact and project scope: https://www.ertaoza.ge/en/contact