Products

Five directions for Georgian voice experiences

This page describes the public product directions associated with Ertaoza. Readiness and integration format depend on the specific task.

Illustration of two conversational forms

Status: Public direction

Voice assistant

A direction for Georgian dialogue that connects a spoken request with text, context, and an appropriate next step.

Practical capabilities

  • Receiving a request through voice
  • Determining a context-led response or handoff
  • Connecting text and voice experiences
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Illustration of two conversational forms

Status: Public direction

Ertaoza Call Center

A direction for the first line of recurring calls, where simple questions and the role of a person are clearly separated.

Practical capabilities

  • First handling of frequently asked questions
  • Brief clarification of a call’s purpose
  • Handoff of complex cases to an operator
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Illustration of call routing and handoff

Status: Educational concept

Ertaoza Junior

An educational direction described in public materials for children, where understandable language, age-appropriate answers, and a parent’s role matter.

Practical capabilities

  • Dialogue around learning questions
  • Simple, understandable Georgian
  • Planning for safety needs
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Illustration of learning and a friendly arch

Status: Public direction

AI Translator

A direction for translating voice and text, focused on clear transfer of meaning between Georgian and other languages.

Practical capabilities

  • A scenario for translating text and voice
  • Considering meaning and tone
  • A support layer for customer communication
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Illustration of two language paths meeting

Status: Concept

Chasdzakhe speaker

A publicly presented concept for a Georgian voice speaker. The illustration represents the idea, not a photograph of a device for sale.

Practical capabilities

  • An idea for using voice commands every day
  • Considering links to home scenarios
  • A concept for a Georgian voice experience
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Illustration of a voice-speaker concept