AI voice assistant
Georgian conversation for customer questions, information and everyday assistance.
Explore this directionErtaoza
Georgian AI voice technology
In short: Ertaoza develops Georgian AI voice assistants and agents and has its own TTS, STT and LLM models. For business teams, developers and content publishers, the starting point is a defined task: answer a question, process speech or prepare an authorized action.
What does Ertaoza build?
Ertaoza is a Georgian voice AI technology brand. A voice assistant is a conversational interface that receives spoken requests and returns information or a next step. Ertaoza develops assistants and agents, with separate models for speech recognition, language processing and text-to-speech.
Three connected layers
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Voice assistants, agents and our own AI models
Separate pages explain conversation, business actions and the model behind each speech or language task.
AI voice agent
Connect a Georgian conversation to a clearly authorized business workflow.
Explore this directionGeorgian AI models
Three distinct models for speech recognition, language processing and speech synthesis.
Explore this directionWhich voice AI component matches your task?
Compare the input and desired result before choosing a component. Speech recognition, language processing and speech synthesis solve different problems; a conversational workflow also needs information sources, permissions and a path to a person.
| Task | Starting point | What must be checked |
|---|---|---|
| Turn a recording into text | STT — speech recognition | Transcript fidelity, names, recording conditions and review. |
| Turn written content into spoken audio | TTS — text-to-speech | Pronunciation, text preparation and listening quality. |
| Process a question with approved context | LLM — language model | Answer grounding, uncertainty and the task boundary. |
| Help a person through a conversation | AI voice assistant | The information source, dialogue and human handoff. |
| Request a business-system action | AI voice agent | Permission, confirmation and a verified system result. |
Directions
Voice technology for different kinds of work
Five connected directions show where Georgian voice can be useful. A real implementation always begins with the task and the resources behind it.
Public direction
Voice assistant
A direction for Georgian dialogue that connects a spoken request with text, context, and an appropriate next step.
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Public direction
Ertaoza Call Center
A direction for the first line of recurring calls, where simple questions and the role of a person are clearly separated.
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Educational concept
Ertaoza Junior
An educational direction described in public materials for children, where understandable language, age-appropriate answers, and a parent’s role matter.
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Public direction
AI Translator
A direction for translating voice and text, focused on clear transfer of meaning between Georgian and other languages.
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Concept
Chasdzakhe speaker
A publicly presented concept for a Georgian voice speaker. The illustration represents the idea, not a photograph of a device for sale.
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How it works
A conversation moves through three clear stages
The point is not to hide a complex process. It is to make each part of a spoken interaction understandable.
- 01
Listen
The system receives a spoken request and prepares it for text-based processing.
- 02
Understand
Language structure, meaning, and context help determine a response or next action.
- 03
Respond
The system returns a clear answer — as voice, text, or a handoff to a person.
Practical settings
The same language, different everyday tasks
Support, home, mobility, education, and audio content each need a clear role for people.
- Support and calls
- Home
- Mobility
- Education
- Audio and knowledge
Public materials
Reading, context, and documented sources
Historical media coverage and explanatory articles show how Ertaoza’s public directions have developed.
Marketer.ge
Ertaoza — a multifunctional Georgian-language voice assistant
Original source (Georgian)BM.ge
“Our Georgian voice assistant even makes coffee” — Ertaoza
Original source (Georgian)Commersant.ge
The Ertaoza toy robot and Chasdzakhe speaker
Original source (Georgian)Example: a voice AI project brief
This is an illustrative planning template, not a customer case study or a tested deployment. Example task: answer an opening-hours question from an approved schedule. If the schedule cannot be confirmed, transfer the enquiry rather than inventing an answer.
Download the blank voice AI project brief- Audience and language: who will ask, and in which language?
- Channel and input: a call, a web conversation, a recording or written text?
- Trusted source: which approved document or system supplies the answer?
- Action boundary: what is allowed, and what needs explicit confirmation?
- Failure path: when must the system stop or involve a person?
- Acceptance: what observable result will the team review before release?
Frequently asked questions
Who should consider Georgian voice AI?
Customer-support teams can explore recurring questions and call routing; developers can assess speech or language components; publishers can explore spoken versions of text. These are project use cases, not a claim that every integration is available out of the box.
What is the difference between an assistant and an agent?
An assistant primarily helps a person find information or navigate a conversation. An agent can also attempt a defined action through an authorized integration. The labels can overlap; what matters is the actual permissions, confirmation rules and human handoff.
How can I start an Ertaoza project?
Choose one task and describe the language, channel, approved information source and desired result. Use the project-brief checklist on this page. Agree on access, data handling and acceptance criteria before sharing recordings or customer information.
Are accuracy scores or ready-to-buy devices published here?
No independent model benchmark or universal accuracy score is published on these overview pages. Junior and Chasdzakhe remain clearly labelled concept directions. Historical media coverage does not establish current hardware availability, pricing or production readiness.
Continue with the relevant guide
- Georgian AI voice assistant: role and use cases
- AI voice agents: permissions and actions
- Compare Ertaoza’s TTS, STT and LLM models
Sources and context
The model and service descriptions are Ertaoza’s own information. The following original media sources document historical public context, not an independent performance benchmark.
Ertaoza · Page reviewed:
Contact
Start with a real task
Tell us where a Georgian voice experience could help your team or customers. The contact form prepares an email; it does not send a message automatically.
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